This ftminer store is hosted on SHOPLINE e‑commerce platform. By browsing or purchasing from our store, you accept our Terms of Service, Shipping Policy, Return Policy and Privacy Policy.
Order Processing
Orders are processed within 2‑3 business days (Monday‑Friday, exclude public holidays). Processing time does not include international transit shipping time.
Shipping & Delivery
We offer multiple shipping options shown at checkout. Estimated delivery times are for reference only and not guaranteed; delays may arise from customs clearance, logistics peak‑seasons or carrier events.
Customer is responsible for any import duties, customs taxes or local clearance fees applied by destination country. Please check your local import rules before placing skincare‑product orders.
Risk of loss and title for ordered goods transfer to you once carrier picks up your package.
If parcel shows delivered status but you have not received goods, please first check with local courier, neighbours or building reception, then contact us.
Address Responsibility
Please double‑check your shipping address at checkout. If you provide incorrect or incomplete delivery address and parcel fails to deliver or gets returned, extra shipping fees may apply for resending.
